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GM to add OnStar AI, a unified app and a fleet tool to OnStar

GM unveiled OnStar AI, a voice assistant for vehicle functions, along with a new OnStar app due in 2027 and an OnStar Fleet Intelligence product for company vehicles. The announcements came at the GM Forward event in New York on the 21st, according to Maeil Business Newspaper.

Telematics Insider · 2 min read
black and white car instrument panel cluster

Photo by Nick Fewings on Unsplash

General Motors plans to bring an AI assistant called OnStar AI and a single OnStar mobile app to its vehicles, and to offer a fleet-focused product called OnStar Fleet Intelligence. According to Maeil Business Newspaper (via its English edition), GM presented the plans at the GM Forward event in New York on the 21st, local time.

OnStar AI

OnStar AI responds to natural-language commands. Per the report, it can adjust cabin temperature and provide routes that account for driving range and charging stops. It can also explain warning lights and vehicle-specific features such as one-pedal driving and lane-keeping assist. Drivers can reach a live OnStar advisor if they need one.

GM plans to roll out the features through over-the-air (OTA) updates in the coming months and to extend them to more vehicles over time. The report does not say which models will get them first.

A single OnStar app in 2027

The new OnStar app is scheduled to launch in 2027. It will replace the existing OnStar Guardian app and the separate apps for individual GM brands. Users will be able to ask questions about their vehicles, share destinations with family members and coordinate pickup schedules.

The app will also work with a connected camera. When the camera detects certain situations, it records video from the vehicle's cameras, uploads it to the app and sends an alert. Users can set permissions for the camera, microphone, location and AI, and can control the scope of data sharing. The report says the video is encrypted and subject to recording-time limits, and that GM said it cannot access the footage.

OnStar Fleet Intelligence

For company vehicles, OnStar Fleet Intelligence brings together information on vehicle condition and maintenance with fuel and energy use. Managers can ask the AI assistant questions in natural language to understand operating trends and support decisions on maintenance and vehicle use.

The source gives no detail on pricing, availability dates, supported vehicle types, data export options or integration with third-party telematics platforms. Those points will matter to fleets that run mixed brands or already use an independent telematics provider.

Concept Horizon

GM also showed Concept Horizon, a look at vehicle interiors in the autonomous-driving era as spaces for work, rest and leisure. Over the long term, the company envisions vehicles picking up groceries or laundry and handling family transportation and parking. The concept is a vision rather than a product with a stated timeline.

On-Road Fleets

Mack adds Digital Driver Guide and remote climate control to MyMack app

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On-Road Fleets

GM adds AI assistant, connected cameras and fleet tools to OnStar

General Motors announced at its GM Forward event in Manhattan that OnStar will become an AI-driven vehicle interface, starting with the 2027 Cadillac LYRIQ. The update includes a voice assistant, event-triggered connected cameras, a consolidated mobile app, and new OnStar Fleet Intelligence and OnStar Fleet AI Assistant products for commercial customers.

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